"... knowledge management, social media and emerging technologies, open source software, text mining, digital libraries, human computer interaction ..."


My Publications and Presentations

Publications – Journal Articles, Book Chapters, Papers (Full/Short/(Extended) Abstracts), Posters

  • Campbell, S, Rathi, D., Shiri, A., Cockney, C., Farnel, S., Maloney, E., Stobbs, R., and Piltingsrud, A. (2016). Using Local and Traditional Knowledge to Define a Digital Library for the Inuvialuit Settlement Region, UArctic Congress, St. Petersburg, Russia, 12-16 September 2016. (Poster).
  • Farnel, S., Shiri, A., Rathi, D., Cockney, C., Campbell, S., and Stobbs, R. (2016) Of places and names: working with northern Canadian communities to enhance subject access to digital resources. IFLA WLIC 2016 – Columbus, OH – Connections. Collaboration. Community in Session 151 - Classification and Indexing. http://library.ifla.org/1326/1/151-farnel-en.pdf
  • Campbell, S., Shiri, A., Rathi, D., Cockney, C., Farnel, S., Maloney, E., Stobbs, R., and Piltingsrud, A. (2016) Establishing a Digital Library Service for the Inuvialuit Settlement Region. In "Chitduug gha nen' ch'etnetl'edz - Mapping Change", Proceedings,Polar Libraries Colloquy, Fairbanks, Alaska, 10-16 July 2016.
  • Campbell, S., Shiri, A., Rathi, D., Cockney, C., Farnel, S., Maloney, E., Stobbs, R., and Piltingsrud, A. Languages and Dialects in the Digital Library North. "Chitduug gha nen' ch'etnetl'edz - Mapping Change", 2016 Polar Libraries Colloquy, Fairbanks, Alaska, 10-16 July 2016. (poster). https://era.library.ualberta.ca/files/rr172071n#.V-wKQSHx5aQ
  • Rathi, D., Given, L. M., and Forcier, E. (2016). Knowledge Needs in the Non-Profit Sector: An Evidence-Based Model of Organizational Practices. In G. Ragsdell (Ed.), Journal of Knowledge Management, 20 (1), 23-48.
  • Rathi, D., and Given, L. M. (2016). Use of Technology in Non-Profit Organizations (NPOs) for Knowledge Management. Proceedings: Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB: Canadian Association for Information Science (CAIS).(Short Paper/Extended Abstract)
  • Rathi, D., Shiri, A., Campbell, S., Farnel, S., Cockney, C., and Stobbs, R. (2016). Understanding Community Needs: A Step Closer to a Digital Library for Communities in Canada’s North. Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB. (Short Paper/Extended Abstract)
  • Given, L. M., and Rathi, D. (2016). Knowledge Sharing by Canadian Non-Profit Organizations (NPOs) with Community Stakeholders. Proceedings: Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB: Canadian Association for Information Science (CAIS). (Short Paper/Extended Abstract)
  • Shiri, A., Rathi, D., Campbell, S., Farnel, S., Cockney, C., and Stobbs, R. (2016). Methodological Diversity: Community-driven Development of a Digital Library for Northern Communities. Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB. (Short Paper/Extended Abstract)
  • Rathi, D., Shiri, A., Campbell, S., Farnel, S., C., Cockney, and Stobbs, R. (2016). An Emerging Digital Library Platform for Canada’s North. Proceedings of the 43rd Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB. (Referred Poster)
  • McNally, M., Rathi, D., and McMahon, R. (2016). Community Broadband Portal Initiative. Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS) (p. pages). Calgary, AB: Canadian Association for Information Science (CAIS).(Short Paper/Extended Abstract)
  • McNally, M., Rathi, D., Evaniew, J., and Wu, Y (2016). Analysis of Broadband Policy in Relation to Rural and Remote Communities. Proceedings of the 44th Annual Conference of the Canadian Association for Information Science (CAIS), Calgary, AB. (Referred Poster)
  • Wu, Y., McNally, M., Evaniew, J., and Rathi, D. (2016). Broadband Penetration Ceiling in Korea? Study of a “Mature” Internet Society. Annual Conference of the Canadian Communication Association (CCA 2016), Calgary, AB. [Abstract] (462 words) (URL: https://www.openconf.org/CCA2016/modules/request.php?module=oc_program&action=summary.php&id=86)
  • Evaniew, J., McNally, M., Yu, W., and Rathi, D. (2016). National Perspectives on Connectivity: A comparison of broadband policies and programs across Canada, Australia, and the United States. Annual Conference of the Canadian Communication Association (CCA 2016), Calgary, AB. [Abstract] (500 words) (URL: https://www.openconf.org/CCA2016/modules/request.php?module=oc_program&action=summary.php&id=101)
  • Stobbs, R., Shiri, A., Rathi, D., Cockney, C., Farnel, S., Campbell, S., & Maloney, E. (2016). Cultural heritage preservation and access: Digital library north. Northern Research Day - 16th Annual Student Conference, University of Alberta, Edmonton, Alberta, Canada. (Poster, URL: https://era.library.ualberta.ca/files/b0k225b150#.V-wLcSHx5aQ)

  • Rathi, D., and Given, L. M. (2015). The Australian Non-Profit Sector, Knowledge Management and Social Media. Proceedings: Proceedings: Proceedings of the 43rd Annual Conference of the Canadian Association for Information Science (CAIS), Ottawa, ON, Canada. (Poster)
  • Rathi, D., Shiri, A., Campbell, S., Farnel, S., Cockney, C. and Stobbs, R. (2015) Shaping of a Digital Library in Canada's North. Proceedings of the 43th Annual Conference of the Canadian Association for Information Science (CAIS), Ottawa, June 3 -5, 2015. (Poster)
  • Shiri, A., Rathi, D., Stobbs, R., Campbell, S., Farnel, S. Cockney, C. and Maloney, E. (2015) Development of a Digital Library Infrastructure for the North: An Environmental Scanning Approach. Proceedings of the 43th Annual Conference of the Canadian Association for Information Science (CAIS), Ottawa, June 3 -5, 2015. (Short Paper/Extended Abstract)
  • Shiri, A., and Rathi, D. (2015) Digital Library North: Development of a Model Digital Library Platform for Northern Canada. Open Shelf [The magazine of the Ontario Library Association (OLA)] (URL: http://www.open-shelf.ca/digital-library-north-project/).
  • West, S., McNally, M. B., and Rathi, D. (2015) Numeracy Programming for Children in Canadian Public Libraries, Proceedings of the 43th Annual Conference of the Canadian Association for Information Science (CAIS), Ottawa, June 3 -5, 2015.(Abstract)
  • Stobbs, R., Evaniew, J., McNally, M. B., and Rathi, D. (2015) Strengthening Spectrum License Deployment Requirements: An Analysis of the Path of Least Resistances for the AWS-3 Auction, Proceedings 35th Annual Conference of the Canadian Communication Association (CCA) Ottawa, ON, Canada, (Abstract).
  • Evaniew, J., Stobbs, R., McNally, M. B., and Rathi, D. (2015) Increasingly Unambitious: A Thematic Analysis of Canadian Broadband Programs, Proceedings 35th Annual Conference of the Canadian Communication Association (CCA), Ottawa, ON, Canada (Abstract).

  • Rathi, D., M. Given, L., and Forcier, E. (2014) Interorganisational Partnerships and Knowledge Sharing: The Perspective of Non-Profit Organisations (NPOs), Journal of Knowledge Management, 18(5), 867-885.
  • Rathi, D., Given, L. M., and Forcier, E. (2014) Understanding the Types of Knowledge Representations That Meet Non-Profit Organizations' Knowledge Needs, Proceedings of the American Society for Information Science and Technology (ASIST), 51(1), 1-10.
  • Rathi, D., Given, L., Forcier, E., and Vela, S. (2014) Every Task its Tool, Every Tool its Task: Social Media Use in Canadian Non-Profit Organizations, Proceedings of the 42nd Annual Conference of the Canadian Association for Information Science (CAIS), Brock University, St. Catharines, ON. (Short Paper/Extended Abstract).
  • Vela, S., Forcier, E., Rathi, D., and Given, L. (2014) Disseminating, Assimilating, and Creating: A Social Knowledge Cycle Model for Non-Profit Organizations, Proceedings of the 42nd Annual Conference of the Canadian Association for Information Science (CAIS), Brock University, St. Catharines, ON. (Short Paper/Extended Abstract).
  • Rathi, D., Given, L., and Forcier, E. (2014) Non-Profits and the Use of Social Technologies for Knowledge Management, Proceedings of the 42nd Annual Conference of the Canadian Association for Information Science (CAIS), Brock University, St. Catharines, ON. (Poster).
  • Rathi, D., Given, L., and Forcier, E. (2014) Forging The Key: Unlocking Social Knowledge in Non-Profit Organizations, 7th Annual Conference of the Association for Nonprofit and Social Economy Research (ANSER), Brock University, St. Catharines, ON. Short Paper/Extended Abstract).
  • Rathi, D., Given, L. and Forcier, E. (2014) The Heart of Knowledge: Shifting Paradigms in the Knowledge Management in Non-Profit Organizations, Proceedings of 59th ILA International Conference on Managing Libraries in the Changing Information World: From Surviving to Thriving, (Indian Library Association, New Delhi), Indian Institute of Technology (IIT) Roorkee, India, p. 681.

  • Forcier, E., Rathi, D., and Given, L. M. (2013) Knowledge Management and Social Media: A Case Study of Two Public Libraries in Canada. Journal of Information & Knowledge Management, 12(04), 1350039 (2013) [10 pages].
  • Shiri, A., and Rathi, D. (2013) Twitter Content Categorisation: A Public Library Perspective, Journal of Information & Knowledge Management, 12(04), 1350035 (2013) [8 pages].
  • Given, L. M., Forcier, E., and Rathi, D. (2013) Social Media and Community Knowledge: An Ideal Partnership for Non-Profit Organizations. Proceedings of the 76th American Society for Information Science and Technology (ASIST) 2013 Annual Meeting, Montreal, Canada, 50(1), 1-11.
  • Forcier, E., Rathi, D. and Given, L. (2013) Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' Stories. Proceedings of the 41th Annual Conference of the Canadian Association for Information Science (CAIS). (Short Paper/Extended Abstract).

  • Shiri, A. and Rathi, D. (2012) Metadata and Crowdsourced Data for Access and Interaction in Digital Library User Interfaces. In Chowdhury, G. G. and Foo, S. (Eds.), Information Access and Digital Libraries: Research Perspectives. Facet Publishing, UK.
  • Rathi, D., Shiri, A. and Lucky, S. (2012). Evolving and Emerging Trends of Digital Libraries User Interfaces. Proceedings of the 40th Annual Conference of the Canadian Association for Information Science (CAIS). (Short Paper/Extended Abstract).
  • Lucky, S. and Rathi, D. (2012). The Social Media Presence of Non-profit Organizations. Proceedings of the 40th Annual Conference of the Canadian Association for Information Science (CAIS). (Short Paper/Extended Abstract).
  • Rathi, D., Lucky, S., and Shiri, A. (2012). Enhancing Information Retrieval Capabilities of Knowledge Management Systems. In Patricia Ordoñez de Pablos, & Miltiadis D. Lytras (Eds.), Knowledge Management and Drivers of Innovation in Services Industries, 248-274 (doi:10.4018/978-1-4666-0948-8.ch018).

  • Rathi, D., and Given, L. M. (2011). (Reprint) Designing Digital Marketplaces for Competitive Advantage. In Information Resource Management Association, USA (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (4 Volumes), 468-486 (doi:10.4018/978-1-60960-587-2.ch214).
  • Lucky, S., Albrecht, B., and Rathi, D. (2011). Inter-organizational Knowledge Management within an NGO Community: A Pilot Study of a Unique Knowledge Sharing Structure. Proceedings of the 39th Annual Conference of the Canadian Association for Information Science (CAIS). (Short Paper/Extended Abstract).
  • Given, L. M. and Rathi, D. (2011). Market research 2.0: An Inclusive Approach to Understanding Customers' Needs. In M. Cruz-Cunha, & J. Varajão (Eds.), Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions, 169-186 (doi:10.4018/978-1-60960-765-4.ch010).
  • Rathi, D. (2011). Impact of Different Features of Email on Problem Domain Identification. Proceedings of the 39th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Rathi, D. (2011). Insight into Email-Based Data for Knowledge Discovery. Proceedings of the 39th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Huck, J., Al. R. and Rathi, D. (2011). Finding KM Solutions for a Volunteer-Based Non-Profit Organization, VINE: The Journal of Information and Knowledge Management Systems, 41(1).
  • Rathi, D. and Given, L. M. (2011). Designing Digital Marketplaces for Competitive Advantage. In M. Cruz-Cunha, & J. Varajão (Eds.), E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness, 1-19.

  • Rathi, D. and Given, L. M. (2010). Research 2.0: A Framework for Qualitative and Quantitative Research in Web 2.0 Environments, Proceedings of the 43rd Hawaii International Conference on System Science (HICSS), IEEE Computer Society Press.
  • Rathi, D. and Twidale, M. B. (2010). Ditch the Smileys: Customizing a Stopword List for Email-based Data, Proceedings of the 38th Annual Conference of the Canadian Association for Information Science (CAIS) (Short Paper/Extended Abstract).
  • Chu, K. W. S., Rathi, D. and Du, H. S. (2010). Users' Behaviour in Collaborative Tagging Systems, Proceedings of the 38th Annual Conference of the Canadian Association for Information Science (CAIS) (Short Paper/Extended Abstract).

  • Rathi, D. (2009). Automatic Routing in Triage Process, Proceedings of the 37th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Rathi, D. (2009). Decision Making Complexities in the Information Era, Proceedings of the 37th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Kirkpatrick, K., Holm, K. and Rathi, D. (2009). Managing Knowledge in a Medium Sized Public Library, Proceedings of the 37th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Al, R., Huck, J. and Rathi, D. (2009). Knowledge Management in a Small Non-profit Organization, Proceedings of the 37th Annual Conference of the Canadian Association for Information Science (CAIS) (Abstract Refereed).
  • Huck, J., Al. R., and Rathi, D. (2009). Managing Knowledge in a Volunteer-Based Community, In Chu, S., Ritter, W. and Hawamdeh, S. (Ed.) Managing Knowledge for Global and Collaborative Innovations (Series on Innovation and Knowledge Management, Vol. 8), (pp. 283-294), Singapore: World Scientific Publishing.
  • Holm, K., Kirkpatrick, K. and Rathi, D. (2009). From For-Profit Organizations to Non-Profit Organizations: The Development of Knowledge Management in a Public Library, In Chu, S., Ritter, W. and Hawamdeh, S. (Ed.) Managing Knowledge for Global and Collaborative Innovations (Series on Innovation and Knowledge Management, Vol. 8), (pp. 363-374), Singapore: World Scientific Publishing.
  • Rathi, D. and Smith, L. C. (2009). Use of Text Mining in Managing Knowledge in Help Desk, Proceedings of the International Conference on Knowledge Management (ICKM 2009).

  • Rathi, D. , Twidale, M. B., Singh, V. and Bisen, A. (2008). Users = Designers: A Participatory Approach in Designing Knowledge Management System, In Hawamdeh, S., Stauss, K. and Barachini, F. (Ed.) Knowledge Management: Competencies and Professionalism (Series on Innovation and Knowledge Management, Vol. 7), (pp. 285-297), Singapore: World Scientific Publishing.
  • Gregory, A. and Rathi, D. (2008). Open Source Tools for Managing Knowledge in a Small Non-Profit Organization, In Hawamdeh, S., Stauss, K. and Barachini, F. (Ed.) Knowledge Management: Competencies and Professionalism (Series on Innovation and Knowledge Management, Vol. 7), (pp. 285-297), Singapore: World Scientific Publishing.

  • Rathi, D. , Twidale, M. B. Singh, V. and Jones, M. C. (2007). Your Mark is My Dirt: Impact of Email Signatures on Decision Making, 9th International Conference on Decision Support Systems, Kolkata, India.
  • Rathi, D. (2007). Mining Help Desk Emails for Problem Domain Identification and Routing Incoming Emails, Doctoral Student Research Poster Competition, Association for Library and Information Science Education (ALISE) (Poster Refereed).
  • Floyd, I., Jones, M. C., Rathi, D. and Twidale, M. B. (2007). Web Mash-ups and Patchwork Prototyping: User-driven Technological Innovation with Web 2.0 and Open Source Software, Hawaii International Conference on System Science (HICSS), IEEE Computer Society Press.

  • Jones, M. C., Rathi, D. and Twidale, M. B. (2006). Wikifying Your Interface: Facilitating Community-Based Interface Translation, ACM Conference on Designing Interactive Systems (DIS '06) Penn State, USA.
  • Singh, V., Twidale, M. and Rathi, D. (2006). Open Source Technical Support: A Look at Peer Help Giving, Hawaii International Conference on System Science (HICSS), IEEE Computer Society Press.

  • Rathi, D. , Twidale, M. and Singh, V. (2005). Adapting Knowledge Management Systems for Collaborative Technical Problem Solving, In Hawamdeh, S. (Ed.) Knowledge Management: Nurturing Culture, Innovation, and Technology, (pp. 179-191), Singapore: World Scientific Publishing.

  • Rathi, D. , Singh, V. and Gebauer, J. (2004). Ubiquitous Computing for Knowledge Management, The IASTED International Conference on Knowledge Sharing and Collaborative Engineering (KSCE 2004).
  • Jones, M. C., Medina, K. E., Rao, A., Rathi, D. and Singh, V. (2004). I-Vote: An Audience Voting System, Student Competition Paper, Proceedings of CHI Extended Abstracts on Human Factors in Computing Systems, ACM (Poster Refereed).

Publications and Reports – Non-Refereed

  • McNally, M. B., Rathi, D., Evaniew, J., and Gareau-Brennan, C. (2015). CRTC Review of Basic Telecommunication Services (CRTC Notice of Consultation 2015-134). Intervention submitted 14 July, 2015. https://services.crtc.gc.ca/pub/ListeInterventionList/Default-Defaut.aspx?en=2015-134&dt=i&lang=e&S=C&PA=t&PT=nc&PST=a(51 pages).
  • Jones, M.C., Rathi, D. , Twidale, M.B. and Li, W. (2006). One System, Worldwide: Challenges to Global Information System. Technical Report ISRN UIUCLIS--2006/10+CSCW (Non-Refereed Publication).
  • Student Survey Report (2009 & 2010) School of Library Information Studies (University of Alberta).

Presentations/Talks

  • Presented a Paper at the 7th Annual Conference of the Association for Nonprofit and Social Economy Research (ANSER)(Brock University, St. Catharines, ON), titled "Forging The Key: Unlocking Social Knowledge in Non-Profit Organizations" (2014)
  • Presented a Paper at the 59th ILA International Conference on Managing Libraries in the Changing Information World: From Surviving to Thriving, (Indian Library Association, New Delhi), Indian Institute of Technology (IIT) Roorkee, India, titled "Shifting Paradigms in the Knowledge Management in Non-Profit Organizations" (2014)
  • Presented the following papers at the Canadian Association for Information Science (CAIS) Conference

    • "Every Task its Tool, Every Tool its Task: Social Media Use in Canadian Non-Profit Organizations" (2014)
    • "Disseminating, Assimilating, and Creating: A Social Knowledge Cycle Model for Non-Profit Organizations" (2014)
    • "Non-Profits and the Use of Social Technologies for Knowledge Management" (2014)
    • "Impact of Different Features of Email on Problem Domain Identification" (2011)
    • "Insight into Email-Based Data for Knowledge Discovery" (2011)
    • Decision Making Complexities in the Information Era (2009)
    • "Managing Knowledge in a Medium Sized Public Library" (2009)
    • "Automatic Routing in Triage Process" (2009)
  • Presented the following papers at the International Conference on Knowledge Management (ICKM)

    • "Managing Knowledge in a Volunteer-Based Community" (2009)
    • "From For-Profit Organizations to Non-Profit Organizations: The Development of Knowledge Management in a Public Library" (2009)
    • "Use of Text Mining in Managing Knowledge in Help Desk" (2009)
    • "Users = Designers: A Participatory Approach in Designing Knowledge Management System" (2008)
    • "Open Source Tools for Managing Knowledge in a Small Non-Profit Organization" (2008)
    • "Adapting Knowledge Management Systems for Collaborative Technical Problem Solving" (2005)
  • Presented a Paper at the Hawaii International Conference on System Science (HICSS), titled "Research 2.0: A Framework for Qualitative and Quantitative Research in Web 2.0 Environments" (2010)
  • "What is Knowledge Management", Library Discussion Group, Scott Library, University of Alberta (2010) [Invited guest speaker]
  • "Knowledge Management and Web 2.0" the Second Annual Canadian Records Management Conference, Calgary, Alberta (2008) [Invited guest speaker]
  • "Knowledge Management: Tools and Technologies", ARMA Edmonton Chapter, (2008) [Invited guest speaker]
  • "Collaborative Technical Problem Resolution Using Knowledge Management System", Research Colloquia Series, SLIS, University of Alberta, (2008) [Invited guest speaker]
  • Presented a Poster at the Association for Library and Information Science Education (ALISE) Conference
  • Presented a Paper, at the International Conference on Decision Support Systems, titled "Your Mark is My Dirt: Impact of Email Signatures on Decision Making" (2007)
  • Presented a Paper, at the Knowledge Sharing and Collaborative Engineering (KSCE 2004) Conference, titled "Ubiquitous Computing for Knowledge Management" (2007)
  • Presented a Poster, at the ACM Conference on Human Factors in Computing Systems (CHI), titled "I-Vote: An Audience Voting System"(2004)
  • Presented the Findings on SharePoint Team Server at Microsoft, Redmond, WA (2002)
  • Conducted Workshop (with team members) for the Usability Team at Microsoft, Redmond, WA (2002)
  • Presented Research Finding from Over the Shoulder Learning project to the Corporate Team of State Farm, Bloomington, IL, USA