Research Word Cloud

Dinesh Rathi

School of Library and Information Studies
University of Alberta, Edmonton, AB, Canada

UofA SLIS Logo

"... Knowledge Management, Open Source Software, Digital Libraries, Communities, Text Mining, Broadband ..."


Faculty Positions

Associate Professor* School of Library and Information Studies, University of Alberta
Also, *Associate Chair and Graduate Coordinator (July 2020 - Current)
Assistant Professor School of Library and Information Studies, University of Alberta

Educational Background

Ph.D. University of Illinois at Urbana-Champaign, Illinois, USA
Library and Information Science
Dissertation Title:
"Mining Help Desk Emails for Problem Domain Identification and Email Feature Engineering for Routing Incoming Emails"
Dissertation Committee Members:
Professor Michael B. Twidale (Academic and Dissertation Advisor)
Professor ChengXiang Zhai (Dissertation Director)
Professor Linda C. Smith
Professor Brian Heidorn

M.S. University of Illinois at Urbana-Champaign, Illinois, USA

P.G.D.B.A.1 Narsee Monjee Institute of Management Studies (NMIMS), Mumbai, India
Marketing with International Business

B.E. Karnataka Regional Engineering College2, Surathkal, Karnataka, India
Mechanical Engineering

1 Post Graduate Diploma in Business Administration (PGDBA) - an MBA equivalent in India
2 Now known as the National Institute of Technology Karnataka (NITK), Surathkal

Corporate Experience

Deputy Manager TATA International Limited, Mumbai, India
  • Leading member of Cross Functional Team for:
    • Development and implementation of a Knowledge Management System.
    • Business Analyst to validate business requirement with system's functionality for a customized Enterprise Resource Planning (ERP) solution.
    • Feasibility study of providing international business services through a web based B2B application.
    • Re-engineering of a business process using information technology to streamline operating division and support function processes in order to optimize manpower, develop accountability.
  • Responsible for complete international business process for imports division of the company. The responsibilities include global sourcing and marketing, financial evaluation of the clients, documentation of the transaction cycle (i.e., price negotiations, terms and conditions of business, expanding the business portfolio).
  • Conducted market research to add new products to the business portfolio.
  • Mentored division's summer interns.
Intern PricewaterhouseCoopers, Mumbai, India
  • Followed end to end business cycle that included planning, production, marketing, distribution and human resource.
  • Developed process benchmarking measures and templates for pharmaceutical companies.
Engineer Kirloskar Electric Company, Bangalore, India
  • Business Process Automation by using DNC (Direct Numeric Control) to integrate CNC/NC machines and the design process to reduce the machine setting time.
  • Process reengineering by implementing cellular technology concept, reducing the cycle time, material handling and material movement within the shop floor.
  • Developed blue print for re-engineering the rotating machine assembly line.
  • Integration of the processes through automation to optimize manpower and minimize material handling.


School of Library and Information Studies,
Faculty of Education, Education North
University of Alberta,
Edmonton, AB T6G 2G5, Canada