| Institutional Goals, Objectives, and Priorities |
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Wood identifies a number of community-based findings that determine the development of a library's collection. The first section of the community study will be to learn about "the goals, objectives, and priorities of the institution" (1). The second focuses on exploring the library's internal and external collections (1). The third investigates "the environmental characteristics" (13) and the demographics of the BSJ.
Although the BSJ does not have an explicit mission, one is obviously apparent from the library's interdependence on the University of Alberta Library and on its community. The mission of the parent institution is centred on the learner, for whose needs all the libraries are to provide "innovative and traditional information products and services" that extend beyond institutional walls (University "Our Mission"). A set of values arise from this mission and directly affect how the BSJ will manage its collections. They are the centrality of the learner, quality products or services, information literacy, and cooperation and partnerships (University, "Introduction," 1-2). The 2004 orientations of the University of Alberta Library reinforce these values in setting guidelines for the close collaboration of librarians and university teaching staff, the adaptation of library services to user needs, and partnerships with other information resource centres (University, Library 2.5, 2.7, 4.4). DeLongchamp specifies that, although the BSJ collects in both of Canada's official languages, its main focus is on the acquisition of French works in relation to the FSJ's degree programs (2). The importance of developing the BSJ's pedago-gical and youth literature section is also essential, since FSJ students and faculty, and francophone school teachers depend on it (2). It is also the mission of the BSJ to preserve the heritage of Western French-Canada (especially Alberta) (2).
The implication of this two-tiered mission affirms the library in its collection direction, but also gives it the incentive to pursue cooperation and partnerships in order to maintain its diverse collection and its preservation mandate. Community resources can help ensure that the library's collection develops in an academically sound fashion and reaches out to each library learner. A direct philosophical implication of the strategic plan is that every library user is a learner who deserves quality personalized information through a harmonious relationship of product and information need (University, "Introduction," 6). The challenge of this mission will be to harmoniously meet the needs of primary and secondary users.
An interview with the head-librarian of the BSJ, Hélène Larouche, painted a realistic picture of the community, from which appeared implications as to the direction that the library may take. Library attendance statistics indicate fewer learners who enter the physical library, and more who browse its virtual online shelves. More quality informational resources online is a clear implication. The BSJ has already started to digitize its oldest issues of Francophone newspapers. Online accessible digitization, like that available through The Alberta Heritage Digitization Project (AHDP) , is a possible avenue the BSJ may want to take with its Special Collections. Partnership with AHDP would help in digitizing the documents and in encoding them with metadata to facilitate their searchability. This is a long-range project, which could alleviate the library of its potential space problem, as the archival material could subsequently be stored at the Provincial Archives, while still remaining electronically accessible to the BSJ community. Information network resources, such as those between the BSJ, the Alberta Teachers' Association, and the University of Alberta's Coutts Library, can help support both FSJ faculty and students in their respective fields. Some fields of particular research importance at the FSJ are Canadian studies, pedagogy/education, economy, business administration, Western French-Canadian literature, and French language acquisition. Community associations or businesses are invaluable program support resources.
Primary and secondary users clearly identify in the survey responses what their information needs are and, therefore, the priority of the library's collection. BSJ patrons want the library to maintain a strong collection of online resources, especially those that assist in finding periodical articles. Monographs are also of importance to users. Other needs consist in addressing certain informational gaps in the collection. Francophone documents are a rare commodity in Anglophone Canada, but researchers in an institution where French is the principal working language require up-to-date information in that language. It is a challenge in the sciences and in computer-related fields, like computer-assisted-language-learning, but the library must do its utmost to fill this need. "Establish[ing] priorities for allocating funds to meet these needs" (Wood 3) implies support to the library's mission and its learners. The collections' funds are distributed according to a formula based on student course registration: the more students registered in a course, the more that subject matter will receive library funds. Although each subject receives a minimum of $500, which Henley recommends should be changed to $1000, "the formula is far from ideal and would need changes, [. . .] [since] some disciplines receive too much money, others not enough" (Henley). Transferring funds from a wealthy discipline to a poor one, helps in adjusting the formula (Larouche, "Personal Interview"). Close partnerships with the FSJ's professors would ensure efficient distribution of funds for up-to-date subject relevant material acquisitions. However, close collaboration with subject specific University of Alberta libraries would help distribute funds only for the BSJ's collection niche: diverse quality French resources. For example, the BSJ could divide its French language collection focus with the main campus humanities library: BSJ would collect mostly literature, following the FSJ's teaching program emphasis, and the main campus would focus more on grammar. Although some of FSJ faculty members do not realize the importance for the BSJ to limit its acquisitions to French resources (Larouche, "Personal Interview"), it is the responsibility of the library to spend its funds on its collection mandate and work with other libraries to complement its collections. Therefore, Henley stresses the importance for the BSJ to "order French resources and leave the responsibility of English resources to the west campus." University of Alberta libraries need to be interdependent and maintain complementary collections, because library users are not dependent on any one library to meet their information needs.