A study of the BSJ community also requires scanning its internal and external resources (Stuart 51). The most immediate source of information in a library is its collection, both physical and electronic. Similarly, Wood recommends to "learn about the collection that currently exists" (1) and to identify its "scope and nature" (3). The context setting section of this paper already discusses the breadth of the physical internal collection, but not its electronic resources. Besides the internal collection, the library identifies, through an "external analysis [or] 'looking around'" (Stuart 51), the resources that its external community can bring into the library and make available to every patron. A partnership must exist between the BSJ and its sources of information.

Internal library holdings currently divide into four general disciplines: fine arts and humanities, education, social sciences, and natural sciences. It is projected, however, that a nursing collection will enrich the present collection in order to support a bilingual nursing program at the University of Alberta (Larouche, "Personal Interview"). As nursing is an interdisciplinary subject of social and natural sciences it will fit perfectly in the BSJ's existing resources. However, adding a new scientific collection will not only limit shelving space in the library, but provide a greater emphasis on the currency of the collection. This will encourage the library to gather statistical information concerning the average publication age of each discipline and weed² accordingly . This process will not only make more room on the shelves for new documents, but identify possible information gaps where the BSJ may wish to collect.

The primary partners of the BSJ are those who are part of library consortia and who share their resources through interlibrary loan or electronic access. NEOS, The Alberta Library (TAL), and The Council of Prairie and Pacific University Libraries (COPPUL) unite a number of libraries whose users have access to the consolidated physical and electronic library resources. NEOS gives access to 27 separate academic library locations across Alberta. TAL connects 240 "public, university, college, technical institute, and special libraries" to which users have "walk-in access" (Alberta). As for COPPUL, it is a consortium of "22 university libraries located in Manitoba, Saskatchewan, Alberta and British Columbia" (COPPUL), which share electronic and physical library resources.

There are four FSJ affiliated associations that directly influence its educational programs and offer multifarious informational resources for students and faculty. The French Teaching and Research Centre (CERF) has the mission to maintain a high quality of French teaching and learning at the FSJ, while ensuring an optimally francophone environment. Its mission is to help faculty in improving their university level French courses (Faculté, "Mission"). The Centre for Oral and Written Communication (CCOE) focuses on helping students improve their French linguistic competencies (Faculté, "Centre"). The Bibliothèque virtuelle or Virtual Library is a Website that the FSJ maintains, which makes available full-text digital copies of French-Canadian literary works (Faculté, Bibliothèque). This endeavour could lead to a related digitization project of the BSJ's special collections, which is described in more detail previously. As for the Centre for Canadian Studies (CEC), it ensures the development of pedagogical activities and the dissemination of knowledge in French at the FSJ centring around Canadian studies. The centre has an interdisciplinary approach to studying Canada in grouping resources, organizing conferences and seminars, supporting publication, and encouraging contacts among canadianists nation-wide (Faculté, "Bienvenue").

Is the BSJ taking full advantage of the information potential that these four preceding associations provide? If one were only to consult the library's Website, with which many students will make do, the Bibliothèque virtuelle is the only associative resource present. Library learners are not directed to the other three resources that support French language and Canadian studies: two of the FSJ's primary teaching areas. By and large, the BSJ's Website is a translation of the general University of Alberta Libraries' site. What the library needs is a personalized portal to its internal and external resources, through "customized [student] profiles based on academic disciplines" (Hepburn 104) at the FSJ. My BSJ, similar to Hepburn's My Chicago Library, would create a virtual "ethnic community," to use Raymond Breton's terminology, that consists in its own identity and resource acquisitions (DeLongchamp). External community organizations could join this new ethnic community to make it more pragmatic.

A number of other community associations and organizations, therefore, exist that can add value to the library's existing collection: especially in the areas not covered by the FSJ's current associative collaborations. An educational and a cultural grouping appears to best include Edmonton's French community associations most valuable to the BSJ. Educational associations comprise the Alliance française (AF), the Francophone Lawyers' Association of Alberta (AJEFA), the Centre for Musical Development (CDM), the North-Central School Division (CSRCN), and the Guy-Lacombe Family Institute (IGLF). Briefly, the AF is an international organization controlled by the government of France, which has the mandate to promote the French language and culture through educational and cultural activities. The Edmonton AF chapter does maintain a small library. One of the AJEFA's objectives is to provide legal reference material in French, from which the BSJ's business administration program could benefit (L'Association). The CDM constitutes an external pedagogical resource in music. The CSRCN offers school division teachers pedagogical services that consist in support and research materials in every educational facet, as well as professional workshops (Conseil). These services continually create links between education professionals. Finally, the IGLF believes in serving all francophone families in Edmonton through up-to-date information and educational programs (Institut). This is all the more important for the BSJ because the FSJ offers family studies and sociology courses. The cultural grouping provides resources and an informational network that, inter alia, supports studies in French language, drama, Canadian studies, and fine arts. The following cultural associations are the most prominent: the Provincial French-Canadian Association of Alberta (ACFA), l'UniThéâtre, the Alberta Francophone Multicultural Association (AFMA), the Mamowapik Cultural Society, the North-West Francophone Genealogical Society³, and the Alberta Francophone Visual Arts Centre Society.

Collaboration with external information sources would ensure that the library serve "all parts of the community, both present and future" (Gardner qtd. in Wood 3). Associating with community organizations will help the library keep pace with the community's evolution, and therefore prepare for future learner needs, especially in respect to secondary and tertiary users. Nevertheless, collaboration also means stretching already thin staff time to sit on organizational committees, which is hardly possible with the existing staff size (Larouche, "Personal Interview"). Hiring staff who have connections to the external community⁴ may facilitate collaborations.

The main implications of the survey are three-fold: review the reference services work schedule, evaluate the currency of the collection, and develop user-identified collection areas. It may not be possible to extend reference services with the current staff, but the library should at least consider slight modifications. As for currency, we suggest that the library undertake an average collection age evaluation per discipline and prune the collection accordingly especially in the disciplines of choice. The BSJ's head librarian indicated that currency evaluation is of interest to her and that it will take a few years to complete (Larouche, "Personal Interview"). This is all the more so important as the library will be expanding future resources in the medical sciences. Collection development in reference documents, as well as in electronic resources and government documents are a priority, especially in the patrons' main areas of research and in the collection areas that need improvement.