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AIX Version 4.3 Problem Solving Guide and Reference

Choose Test Options

Select the Diagnostic Routines option from the menu on the FUNCTION SELECTION screen. The DIAGNOSTIC MODE SELECTION screen appears.

Select the Problem Determination option from the menu on the DIAGNOSTIC MODE SELECTION screen.

Begin your diagnostic test by:

Responding to Test Messages

Determine which test message applies to your system, and refer to the appropriate procedures:

Diagnostic Selection Menu Appears

If the DIAGNOSTIC SELECTION screen appears when you select the Problem Determination option, go to "Choosing a Specific Diagnostic Test".

Missing Resource Menu Appears

If the MISSING RESOURCE screen appears follow the displayed instructions until either the DIAGNOSTIC SELECTION screen or an SRN is displayed.

If the DIAGNOSTIC SELECTION screen appears, go to "Choosing a Specific Diagnostic Test" .

If you get an SRN, record and report it to your service representative.

If you get a code in the operator panel display, go to "Interpret Values in the Operator Panel Display" .

New Resource Menu Appears

If the NEW RESOURCE screen appears follow the instructions on your screen.

ISA adapters cannot be detected by the system. When running Standalone Diagnostics, the ISA adapter Configuration Service Aid allows the identification and configuration of ISA adapters. ISA adapters must be identified and configured before they can be tested.

Note: Devices attached to the S1 and S2 serial ports do not appear on the NEW RESOURCE menu.

If the DIAGNOSTIC SELECTION screen appears, go to "Choosing a Specific Diagnostic Test" .

If you get an SRN, record and report it to your service representative.

Choosing a Specific Diagnostic Test

Select and run the diagnostic tests on the hardware you are having problems with.

Alternatively, you can run a full system checkout to check all of your configured hardware. The system checkout is available, however, only when you use Online Diagnostic in Service Mode. Select the option from the menu on the DIAGNOSTIC SELECTION screen.

Your system can respond in one of several ways when you choose a specific test:

An SRN Appears

If your console display shows an SRN when you run a specific test, record and report the SRN to your service representative.

Your System Stops

If your system stops with a code showing in the operator panel display, go to "Interpret Values in the Operator Panel Display". Choose your code from the list, and read how to interpret and act on the code. Otherwise report SRN 111-905.

A Test Completion Notice Appears before You Have Finished Testing

If your console display shows the TESTING COMPLETE screen with the No trouble was found message and you have not tested all of your resources, press enter.

If the DIAGNOSTIC SELECTION screen appears, go to "Choosing a Specific Diagnostic Test" .

If the Missing Resource Menu appears, go to "Missing Resource Menu Appears"

If the New Resource Menu appears, go to "New Resource Menu Appears"

If you get an SRN, record and report it to your service representative.

If you do not get an SRN, the diagnostics program did not find a hardware problem. Check your configuration, and then contact the IBM software support center if you still have a problem. If you are attached to another system, refer to hardware diagnostics considerations .

ISA adapters cannot be detected by the system. When running Standalone Diagnostics, the ISA adapter Configuration Service Aid allows the identification and configuration of ISA adapters. ISA adapters must be identified and configured before they can be tested.

Note: If dials and lighted programmable function keyboards (LPFKs) are attached to serial ports S1 or S2 and you are running Online Diagnostics, the dials and LPFks only appear on the selection screen if they have been configured by the user. Use the dials and LPFKs configuration service aid or SMIT to configure these devices.

If the dials and LPFKs are attached to serial ports S1 or S2, you must configure them using the dials and LPFKs configuration service aid before they can be tested by Standalone Diagnostics.

A Test Completion Notice Appears after You Have Finished Testing

If your console display shows the TESTING COMPLETE screen with the No trouble was found message and you have tested all of your resources, then the diagnostics program did not find a hardware problem.

If you still have a problem, check your configuration, and then contact the IBM software support center. If you are attached to another system, refer to the multiple systems guidelines in the chapter on using diagnostics of your system unit operator guide.


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