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The Quality/PDCA Circle

Yonatan Reshef
School of Business
University of Alberta
Edmonton, Alberta
T6G 2R6 CANADA

Some consider the PDCA Circle a heuristic tool.  I prefer to see it as a quality improvement methodology.  As such, it helps users organize their thoughts and structure the quality improvement process. Put differently, the diagram does not provide solutions to quality problems or tools for data collection and analysis.





 
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