Some Characteristics of Effective Work Groups
Focus on the development and accomplishment of common goals and purposes.
Expect and exact participation of all: consciously inclusive.
Focus on behavioural rather than personality changes.
Focus on impact of behaviours rather than intent.
Allow and expect members to discuss differences that impede full participation.
Support the efforts of people to establish reasonable boundaries with colleagues.
Avoid power or authority as a means of resolving group problems.
Realize that square pegs can fit into round holes… but only for so long.
Do not shoot messengers.
Understand that all people, regardless of how high their position, feel vulnerable.
Understand and accept that while group members have a right to ask for what they need, they won’t always get it.
Understand that conflict which has been suppressed, concealed, or avoided is likely to be destructive.
Recognize that in conflict there is opportunity to enhance relationships.