Everyday Memory & Memory Errors

 

Learning Outcomes

1. How are retrospective and prospective memories different?

2. What are three kinds of distinctiveness that can affect memories? What are flashbulb memories?

3. How does Elizabeth Loftus use false memories to show the constructive nature of memory?

4. How does the source monitoring framework explain memory errors?

5. What is misinformation, why do people believe it, and what can be done about it?

6. What are some kinds of schemas? How do scripts and schemas affect memory?

 


 

Memory for Actions

 

_____________ memories: remembering past actions and events

___________ memories: remembering actions to be performed in the future

- ________ actions are easier to remember than infrequent ones

e.g., getting mail vs. stopping mail delivery

- _____-based easier than ____-based tasks

e.g., take medication with meal vs. turn off oven in 1 hour

 


 

Distinctiveness

 

Distinctiveness can help to make the relationship between cue and item unique

Unique item activates fewer memories in LTS and reduces ____________

 

_______ distinctiveness: incongruity defined with respect to the immediate context

 

Rabinowitz & Andrews (1973):

- _________ effect (von Restorff effect, 1933): a distinctive stimulus is more likely to be remembered

- control list: words printed in black capital letters

- isolated list: one item printed in red capital letters

 

isloation effect

 

_________ distinctiveness: incongruity is defined with respect to past experience

e.g., first day of university, first time in a big city

 

Hunt & Elliott (1980):

- ____________ distinctiveness: word having unusual letter and spelling patterns

- better remembered than more typical words

e.g., llama, khaki, afghan (vs. leaky, kennel, airway)

- due to unusual lower-case word _____ (no effect when in CAPITALS)

 

_________ distinctiveness: emotional events are remembered in greater detail

 

_________ memories: detailed, vivid recollection of circumstances surrounding hearing about a surprising/emotional event

Brown & Kulik (1977):

- asked people about their personal circumstances when they heard about the assassination of John F. Kennedy

- people gave many details, and were confident in their memories

- this effect is linked to the release of adrenaline, causing greater amygdala activity (McGaugh, 2004; 2013)

- seems intuitive; much _________ evidence

- problem: were the reported memories accurate?

 

Solution is ________ recall: record person’s memories and experiences immediately following an emotional event and compare to later surprise reassessment.

 

Bohannon (1988)/Bohannon & Schmidt (1989):

- tested students’ memory for events surrounding explosion of space shuttle Challenger

- 3 groups: tested 2 weeks, 8 months, or 15 months later

- measure of _______:

How upset were you (1-7)?

- shuttle _____:

How many were on board?

How long into the flight did it explode?

emotional distinctiveness vs. memory

 

- personal _________:

Where were you when you heard of the explosion?

What were you doing?

emotional distinctiveness vs. memory

- emotion appeared to _______ memory, but memory was not perfect

 


 

The Constructive Nature of Memory

 

______ illusions: mismatches between percept and objective stimulus

- sensory data available

- persist even when we know our interpretation is incorrect

 

______ illusions: erroneous judgments based on memories

- sensory data no longer available

- difficult to become aware of; we often cannot compare our memory to the actual event

 

False Memories

 

Roediger & McDermott (1995, based on Deese, 1959):

- participants studied 15-word list

e.g., water, stream, lake, Mississippi, boat, tide, swim, flow, run, barge, creek, brook, fish, bridge, winding

- recall of studied words: 65%

- recall of strongly semantically related critical lure (_____): 40%

- confidence measured in recognition task (4-point scale)

- results:

studied

items

unrelated

lure

critical lure

(river)

confidence:

3.6

1.2

3.3

 

- shows memory is associative

 

Freud (1901):

- __________: active submerging of a painful memory without conscious awareness

- considered this to be the most powerful defence mechanism used by the ego to reduce anxiety

- not confirmed experimentally

 

_____ ______ syndrome: memory of traumatic experience which is objectively false, but in which the person strongly believes it to be true

- “recovered” memories may be false memories, based on events that never occurred. How?

- FMS can be elicited by recovered memory therapy, in which a therapist encourages a client to identify repressed memories (e.g., of abuse), despite the lack of evidence or memory of any past abuse

- psychotherapists ask _______ questions that may elicit compliance with generation of false memory

- this approach (often using hypnosis) can cause false memories to be _________

- led to the “memory wars” debate over the existence of repressed memories of childhood sexual abuse

 

Loftus & Pickrell (1995):

- can people be made to (incorrectly) remember that they were lost in a mall in childhood?

- experimenter interviewed relatives of participants

- participants were given paragraphs describing four events from their childhood (three true events and one _____--but plausible--event)

e.g., false story about being lost at a mall at age 5

- participants wrote what they remembered about each event immediately after, and in two follow-up interviews

- results:

• 68% of true events remembered

• 29% of participants “remembered” false events

• more words were used to describe the true events, and they were also rated as being somewhat more clear than the false events

 

Other implanted false memories:

• accidentally spilling a bowl of punch on the parents of the bride at a wedding reception when they were 5 (integrating false event into actual events provided by parents of participants) (25% of people; Hyman & Billings, 1998)

• being a victim of a vicious animal attack in childhood, facilitated by an interviewer using “guided imagery” (26%; Porter et al., 1999)

• believing they committed a crime (theft, assault, or assault with a weapon) that led to police contact (70%; Shaw & Porter, 2015)

• going on a hot-air balloon ride after seeing a Photoshopped photo (50%; Wade et al., 2002)

• meeting ____ _____ at Disneyland after seeing a fake print ad (16%; Braun et al., 2002)

• liking asparagus as a child (Laney et al., 2008)

 

Eyewitness Identification

 

Elizabeth Loftus (b.1944): won the Grawemeyer Award in Psychology in 2005

• in 80,000 cases/year in USA, the only critical evidence is eyewitness identification

• 2,000-10,000 estimated wrongful convictions/year due to ______ eyewitness testimony

 

The Innocence Project has helped exonerate over 200 wrongful convictions through DNA testing since 1989 (The Innocence Project, 2024)

• 63% involved eyewitness misidentification

• Innocence Canada has helped exonerate 29 people (Innocence Canada, 2024)

 

Loftus & Palmer (1974):

Expt. 1: participants saw film of a collision

- were asked, “How fast were the cars going when they _______?”

- word affected speed estimates:

 

Descriptive word

Speed estimates

“smashed”

40.8 mph

“collided”

39.3 mph

“bumped”

38.1 mph

“hit”

34.0 mph

“contacted”

31.8 mph

 

- could participants judge the speed properly?

• film of car crash at __ mph estimated to be 37.7 mph

• __ mph estimated to be 36.2 mph

• two films crash at __ mph estimated to be 39.7 and 36.1 mph

 

Expt. 2: participants saw film of a multiple-car crash

- were asked about ______ _____

• “smashed” = 32% yes

• “hit” = 14% yes

 

______________ effect: exposure to misleading information (including one’s own thoughts) after witnessing an event can lead people to believe that they have seen or experienced something they never did; possible causes:

• overwriting: misleading information ________ memory trace of the actual experience

• misinformation acceptance: people believe the post-event information is true because questioner is a person of _________

• ______ confusion: memory of the question is confused with memory of the experience

 

Source Monitoring Framework

 

_______ monitoring: “processes by which people discriminate between memories derived from perception and those that were reflectively generated via thought, imagination, dreams, and fantasy” (Marcia Johnson, 1991)

 

______ monitoring: process of making attributions about the source of memories

- memories are not “tagged” with source information

- attribution occurs during retrieval; may be incorrect

 

• source monitoring errors:

- source _________ (or source misattribution): believing the source of a memory is different than what it actually is

 

- source _______: not remembering the source of a memory

 

- ____________ (“hidden memory”): remembering a previously forgotten memory, but believing it to be new and original

e.g., George Harrison’s “My Sweet Lord” (1970) (inadvertently?) plagiarised the Chiffons’ “He’s So Fine” (1962)

 

Lindsay & Johnson (1989):

- showed picture of office, then read text describing the office

- some text was misleading (described typical things in an office which were absent)

e.g., “... a filing cabinet behind the woman...”

- recognition test: was item in the picture?

• showed evidence of suggestibility

- source-monitoring test: was item in picture, text, or both?

• much fewer errors; suggestibility effect gone

- conclusion: source monitoring occurs at _________

 

Affected by:

 

__________ information

e.g., where were you when you last had your wallet?

 

_______ information

e.g., do you remember the feel of your wallet when you put it into your pocket?

 

• fewer cognitive __________ (i.e., memory retrieved with little effort)

e.g., remembering where you put your wallet

 

Although memory may be _________, eyewitness testimony may be reliable under proper conditions (Wixted et al., 2018):

• an initial memory test is least likely to be contaminated (subsequent tests are more likely to be contaminated)

• police lineups should be ____ (e.g., suspect does not stand out)

• eyewitness’ __________ should be recorded (it is correlated with accuracy)

 


 

Misinformation and the Infodemic

 

What is it?

misinformation: misleading or incorrect information

______________: intentionally misleading or incorrect information

 

Why is it a problem?

• WHO declared a “massive infodemic” of misinformation about COVID-19 in March, 2020

• this included false claims that:

☒ you could do a self-test for the SARS-CoV2 virus by holding your breath

☒ drinking large amounts of water protects against the virus

☒ gargling salt water prevents infection

• social media played a large role in this, with millions of posts of COVID-19 misinformation on online platforms including Twitter, Instagram, and YouTube (Cinelli et al., 2020)

• this has led to harm: misinformation has been blamed for vaccine hesitancy and a decrease in life expectancy in the USA of 3-5 years

 

Why do people believe misinformation?

• when experiencing emotional motivators, including heightened fear or anger

e.g., during a global pandemic

• if they are frequent users of social media, less educated, and on the political extremes

motivated reasoning: tendency to accept information based on its desirability, rather than its accuracy, because of your emotions, values, and preferences

e.g., students from two colleges were shown film of a football game between the colleges’ teams; they only agreed with the referees’ calls when the decision favoured their team

confirmation bias: tendency to seek evidence that confirms one’s existing beliefs (and disregard contrary information)

e.g., if you believe that Macs are better than Windows, you focus only on cases in which they are better

________ _____ effect: repeated exposure to misinformation may make people more likely to believe it (partly due to processing fluency: when information is repeated, it becomes more familiar and easier to process)

e.g., seeing false postings about a miracle cure on social media can increase belief in it

 

How can misinformation be combated?

_________: correcting the effects of misinformation post-exposure; like fact-checking (Lewandowsky et al., 2022)

- truth sandwich technique:

1. Fact: give the truth first

2. Warn about the myth: describe the misinformation

3. Explain fallacy: explain why the misinformation is wrong

4. Fact: repeat the truth again, with credible alternative explanation

 

__________: developing immunity to misinformation in the future by using psychological inoculation techniques

- based on inoculation theory (McGuire, 1961), which uses the metaphor of protection against disease by immunization

- pre-exposure to weakened versions of a stronger, future threat can safeguard an attitude or belief from influence or persuasion

- includes a forewarning about harmful misinformation, and pre-emptive disproof of the falsehood

- prebunking found to be more effective than debunking (Jolley & Douglas, 2017)

 

• evidence (van der Linden et al., 2017):

- asked people’s beliefs about topics including climate change

- dependent variable: 0-100 agreement whether humans are causing global warming

- over 2,000 participants then randomized into independent variable conditions:

facts-only group: told there was 97% consensus among climate scientists about human-caused climate change

misinformation only: shown “Global Warming Petition Project”

_____-_______: got facts and misinformation

inoculation: given forewarning about misinformation, and facts

full inoculation: received forewarning, facts, and prebunk about the bogus petition

- latter two groups were then exposed to the misinformation

- results: change in dependent variable pre- vs. post

effects of prebunking graph

- conclusion: psychological inoculation (prebunking) is effective against misinformation

 

How can this research be applied?

• _________ other people (Garcia & Shane, 2021):

- fact-based: correcting a specific false claim by communicating accurate information

e.g., explaining that it is not possible to get the flu from the flu vaccines because most of them contain inactivated strains of the virus

- logic-based: explaining misleading tactics used to manipulate people, and refuting logical fallacies

e.g., pointing out inherently contradictory claims like “global temperatures cannot be accurately measured” and “temperature records show the climate has been cooling”

- source-based: undermining the credibility of bad sources of information

e.g., ridiculing people who believe that reptilian “lizard people” are controlling the world reduced others’ beliefs in it

YouTube video campaign by Truth Labs for Education

• online games: Bad News (about “fake news”), Harmony Square (about political disinformation), and Go Viral! (about COVID-19 misinformation)

 

The “infodemic” of misinformation thrives on our emotions and biases, but we can fight back by learning to prebunk false claims and inoculate ourselves using an understanding of cognitive processes.

 


 

Schemas & Scripts

 

- contain generalized knowledge about things or events

- allow organization of objects & experiences

- kinds:

_______: sequences of actions for complex situations and events

______: for physical objects (room, desk, house)

_____ schemas: setting, conflict, resolution, closing

_______ schemas: for typical structure of problems

 

Scripts

 

Bower & colleagues (1979):

- participants were given texts over a dozen routine activities, including going to the dentist, a restaurant, or the doctor

- were later given a recognition test that included:

• sentences included in the text (e.g., “The doctor was very nice to him.”)

• unstated sentences that fit the script (e.g., “John took off his clothes.”)

• sentences of false, but plausible actions (e.g., “The doctor was not very rude to him.”)

- rated confidence that they had read the sentence on a 7-point scale

- results:

scripts

- scripts help guide actions; may ____ __ details

 

Characteristics of Schemas

 

Bransford & Johnson (1972): encoding

- participants read (vaguely written) paragraphs

e.g., about doing _______, ______ a ____

- some were given topic sentence beforehand; had much better recall

- schemas add meaning, which aids encoding & remembering

 

Bartlett (1932): __________

- “The war of the ghosts” Native American story read by students in England

- reproductive memory was poor, because story/structure were unfamiliar

- recall included many reconstructive errors: story was combined with (or interpreted by) students’ existing schemas

- schemas show __________: logical interpretations/conclusions made that are not part of original stimulus material

 

Brewer & Treyens (1981): ______ selection

- participants visited office for 35 seconds

- free recall of “everything you can remember about the room you were just in”

- good recall of objects consistent with “office” schema (e.g., desk, chairs)

- poor recall of inconsistent objects (e.g., picnic basket, ____ ______)

- some false recall of consistent objects that were not present (e.g., _____, filing cabinet)

- schemas provide enhanced memory--for schema-consistent items

 

Schemas Summary

 

• based on our general world knowledge and experiences

• active, constructive process for comprehension

• used at encoding, they ________ details remembered

• may ____ interpretation of ambiguous information

• may cause us to ______ inconsistent information