Deming Puzzle

SOURCE: The Deming Cooperative

http://demingcooperative.org/puzzle/deming-puzzle_tne_7.pdf

ACROSS 1. The merit system ranks people based on the effect of the _______ on people. 5. The __________ in the red beads came from the process. 7. Management is __________. 8. __________ sampling does not tell us the content of the lot being sampled. 9. Best workers in the ____ may not be best workers in the future. 10. It would be good for management to work with the ________ of incoming material.

DOWN 2. The output of the Willing Workers showed statistical _______. 3. The red bead drawings were an example of a ______ process. 4. The red bead experiment is a display of ___ management. 5. The Willing Workers were _______ of the process. 6. Performance of the Willing Workers was governed by the _______.

(if you get stuck, see Chapter Seven of The New Economics)